Taxes Are Not Deleted For Sales Order Line For Deleted Item

(Doc ID 2400483.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Financials for India - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, GST Order Management

ACTUAL BEHAVIOR
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Taxes are not deleted for Sales order line for the deleted item

EXPECTED BEHAVIOR
-----------------------
Taxes should also be deleted for Sales order line for deleted item

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Sales Order with 2 Lines
2. Go to India Tax Details and tag the taxes on both lines
3. Now on Sales Order Delete one Line
4. On India Tax Details, still showing 2 Tax Lines

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, there will be a mismatch in Taxes and Sales Order Line.
Due to extra Tax Line on Sales Order, it will become a compliance issue for the company.

Cause

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