"Unsupported feature" Error When Trying To Add Or View Attachments in Field Service Wireless Service Request

(Doc ID 2401048.1)

Last updated on MAY 22, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Field Service Wireless

Unable to add or view attachment in the Service Request Level in Field Service Wireless

ERROR
-----------------------
Unexpected Error. Reason : Unsupported feature

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Field service wireless
2. Click on Task Search
3. Enter Task #
4. From the Attachments, click on Service Request (1) View, Add
5. Error occurs.


Cause

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