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Missing Contact Point TLX , Customer Site Communication Tab in R12 (Doc ID 2401289.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.


On : 12.2 version, Customers Module

Customer contact point TLX  cannot be created from Customer Site Communication Tab in R12 from the Customer UI.

The issue can be reproduced at will with the following steps:
1. Navigate to Customers standard form
2. Customers
3. Account details
4. Communication
5. Create contact point


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In this Document
 1. Bug Summary
 Description: Customer contact point TLX cannot be created/ Update from the Customer UI

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