Cannot enter a postal code range for migrated tax zones

(Doc ID 2401772.1)

Last updated on MAY 22, 2018

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On : 12.1.3 version, Tax Calculation

City tax is not calculating for one customer

As per the fnd debug: R: No jurisdiction has been found

Customer used a tax zone for US but the postal code used for the customer from transaction was missing from the tax zone.

When trying to add the postal code, option "Use postal code range to define portion of the geography" was missing.

Solution

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