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Entering a Quality Sample Result Gives Error, "APP-FND-01934: ORA-20002: 6014: Error while getting the XML...LPX-00216: invalid character 19 (0x13)" (Doc ID 2401780.1)

Last updated on MAY 22, 2018

Applies to:

Oracle Process Manufacturing Product Development - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Quality Management Results

When attempting to enter Results for a sample,
the following error occurs.

ERROR
-----------------------
APP-FND-01934: ORA-20002: 6014: Error while getting the XML
Document: 'ORA-31011: XML parsing failed
ORA-19213: error occurred in XML processing at lines 1
LPX-00216: invalid character 19 (0x13)'. For further
details, see the log corresponding to FND-Logging AFLOG
MODULE Name: 'Please ensure that FND-Logging is enable for
module ecx.plsql.%.' in Package EDR_PSIG_RULE Procedure
PSIG_RULE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter Results

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter Results.

Changes

 

Cause

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