NZ Issues With Display Of Hours & Rate On SOE Form And Statement Of Earnings PDF
(Doc ID 2401789.1)
Last updated on SEPTEMBER 15, 2019
Applies to:
Oracle HRMS (New Zealand) - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, New Zealand Payroll
ACTUAL BEHAVIOR
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Retro Pay (Enhanced) creating incorrect values
SOE is showing hours as "Regular Hours * 2" and rate as "expected rate/2". Thus overall the pay value is correct but there would be confusing entries on employees payslips due to these values of hours and rate.
EXPECTED BEHAVIOR
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Enhanced retro should have created retro values with hours as regular working hours and rate as rate calculated from difference between old and new salaries. (positive and negative entries)
STEPS
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The issue can be reproduced at will with the following steps:
1. Perform backdated salary change
2. Run Retropay Enhanced
3. Check SOE
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |