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Customer Care - Customer Profile Check: Error "APP-FND-01934: ORA-01445: cannot select ROWID" (Doc ID 2403319.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Teleservice - Version 12.2.7 and later
Oracle Customer Care - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

In "Service > Setup > Customer Management > Customer Profiles > Profile Check" Form
When attempting to create profile checks and save or try to end date the and existing profile check, the following error occurs:

ERROR
-----------------------
APP-FND-01934: ORA-01445: cannot select ROWID from, or sample, a join view without a key-preserved table in Package CSC_PROFILE_CHECK_PVT. Procedure Update_Profile_Check
the following error occurs.



STEPS
-----------------------
(R) Service
(Nav) Setup > Customer Management > Customer Profiles > Profile Check
Create/Update/End Date profile


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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