Update Asset Not Working From Hierarchy Page - Asset Self Service

(Doc ID 2403547.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Updating assets is not working from the Hierarchy page.


EXPECTED BEHAVIOR

Should be able to update assets via the Hierarchy page.


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Maintenance Super User > Assets and search for an Asset
2. Select Hierarchy and Click Go
3. Select Update Asset and Click Go….nothing happens


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms