My Oracle Support Banner

Supplier Punchout Fails with Error while using an Ampersand in the website URL (Doc ID 2403780.1)

Last updated on MAY 26, 2018

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Functional Setup

When attempting to perform punchout with supplier with an ampersand in the website URL
the following error occurs.

Error Code: 202 Supplier Site Does Not Respond
Unable to send the Login Request XML.
Supplier Login URL: xxxx
Request String: <?xml version = '1.0' encoding = 'UTF-8'?>
<cXML version="1.1.007" xml:lang="en-US" payloadID="" timestamp="2018-04-15T03:20:17-07:00">



No response received
Proxy Host: null
Proxy Port: -1
CA Certification File Location: /xx/xxx/apps/tech_st/10.1.2/sysman/config/b64InternetCertificate.txt

at oracle.apps.icx.punchout.processors.HttpPostProcessor.readResponse(
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(
at oracle.apps.icx.punchout.server.PunchoutAMImpl.postLoginRequestXML(
at oracle.apps.icx.punchout.server.PunchoutAMImpl.performLogin(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(
at oracle.apps.icx.por.common.webui.ClientUtil.invokeMethod(
at oracle.apps.icx.por.common.webui.PorBaseCOImpl.invokeMethod(
at oracle.apps.icx.punchout.webui.PunchoutLoginCO.performLogin(
at oracle.apps.icx.punchout.webui.PunchoutLoginCO.processRequest(
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(

The issue can be reproduced at will with the following steps:
1. Login to iProcurement
2. Perform supplier punchout





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.