CMRO - Accomplishments Data Is Not Getting Updated With Correct Values

(Doc ID 2403898.1)

Last updated on MAY 27, 2018

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
The MR accomplishment counter values are not correctly updated in Accomplishment tables.

The UMP is showing incorrect due date for few MRs. On analysis its found that the accomplishment table is not updated with correct counter value. These MRs are showing as over due in UMP due to incorrect accomplishment values for the due counter.

This issue is not related to the initial accomplishments. There are many accomplishments for the subject MRs. The counter value at the time of accomplishment is updated in the table wrongly which is causing the issue. Due to this the MR is shown as overdue even though it was accomplished recently.

EXPECTED BEHAVIOR
The MRs should not be shown as overdue because they were recently accomplished.

STEPS
The Due date of the MR is shown incorrect. Refer to the details of UMP for the MR.

This MR was accomplished on 14 Jul 16. The MR Interval details are as shown below:
- Interval = 50
- Counter Name = Hours(TNS-Ac-Grob)
- UOM = Utilization Hours

The average utilization defined for the aircraft for the due counter is 0.2 Hrs/Day.
The counter values from 14 Jul to present are as shown below:
- 07-SEP-2016 @11:00:00, Reading = 1.5, Net Reading = 2005.9153
- 06-SEP-2016 @13:55:00, Reading = 1.1667, Net Reading = 2004.4153
...
- 16-AUG-2016 @10:55:00, Reading = 1.25, Net Reading = 1988.6654

Looks like the accomplishment counter values are not correctly updated in Accomplishment tables.
The value in the accomplishment table shows the last accomplishment at 1939.5822 Hours. This reading is as on 25 April 2016.

Cause

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