HTML Contact Center: Relationship Drop-down In Create Relationship Page Is Not Showing Any Values
Last updated on MAY 31, 2018
Applies to:Oracle Customer Care - Version 12.2.5 and later
Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.
When attempting to create a relationship in HTML Contact Center page, the relationship drop-down is not showing any values.
But in the Contact Center form (CSCCCCRC.fmb), the Relation field LOV under Relationships tab is showing the values correctly.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms