HTML Contact Center: Relationship Drop-down In Create Relationship Page Is Not Showing Any Values

(Doc ID 2403963.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Customer Care - Version 12.2.5 and later
Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

When attempting to create a relationship in HTML Contact Center page, the relationship drop-down is not showing any values.
But in the Contact Center form (CSCCCCRC.fmb), the Relation field LOV under Relationships tab is showing the values correctly.

Solution

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