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Some Rules Not Triggering Property for Item That Was Created Through OA Framework in R12.2.6 (Doc ID 2404084.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Product Hub - Version 12.2.6 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

NOTE:
In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Actual Behavior
Rules triggering property for item that was created through WebADI.
However, some Rules not triggering property for item that was created through OA Framework(OAF).

Expected Behavior

Rules triggering properly whether item is created through WebADI or OAF.

Steps to Reproduce

  1. Define a rule for ICC:CRAC to set UDA:Service Contract Price(Internal Name:XXEGO_SERVICECONTRACTPRICE_GRP) value as '591'.

Cause

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In this Document
Symptoms
Cause
Solution
References


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