Internal Sales Order Shipment Is Processed to Installed Base before Internal Sales Order Pick Transaction

(Doc ID 2404202.1)

Last updated on MAY 28, 2018

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface internal sales order pick (IB source type: CSISUBTR) transaction to Installed Base
the following error occurs.

ERROR
-----------------------
The source item instance &instance_id, in Subinventory &subinventory, for Organization &organization in Oracle Install Base does not exist. Please verify that any receipt transactions were successful.

Further investigation found: the internal sales order shipment which suppose happen AFTER this internal sales order pick is already interfaced to Installed Base and Instance's usage now is now IN_TRANSIT

Changes

 

Cause

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