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Incorrect Amount Remaining On The Invoice Upon Invoice Import (Doc ID 2404235.1)

Last updated on MAY 28, 2018

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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- Customer entered a new complex PO with Prepayment and 10% recoupment.
- Imported an Invoice for this PO -> The amount remaining on the Payment schedule record shows the full value of the Invoice and the prepayment amount is not reduced.


2. BUSINESS IMPACT
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Due to this issue, the remaining balance on the Invoice is incorrectly shown in the Payments workbench for the Invoice.


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

- Customer entered a new complex PO with Prepayment and 10% retainage.
- Imported an Invoice for this PO -> The amount remaining on the Payment schedule record shows the full value of the Invoice and the prepayment amount is not reduced.


4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
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Product: Oracle Payable
Release: 12.2.6
Instances Affected: Test instance only
Affecting Certain Users? The issue is consistently observed with all the users.


5. EXPECTED OR ACCEPTABLE RESULT
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- The Prepayment amount should be considered in the amount remaining on the Invoice.


6. WHAT IS WORKING
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This information is not required for further clarification.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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