Incorrect Amount Remaining On The Invoice Upon Invoice Import

(Doc ID 2404235.1)

Last updated on MAY 28, 2018

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
------------------------------------------------------
- Customer entered a new complex PO with Prepayment and 10% recoupment.
- Imported an Invoice for this PO -> The amount remaining on the Payment schedule record shows the full value of the Invoice and the prepayment amount is not reduced.


2. BUSINESS IMPACT
----------------------
Due to this issue, the remaining balance on the Invoice is incorrectly shown in the Payments workbench for the Invoice.


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
----------------------------------------------------------------
The issue can be reproduced at will with the following steps:

- Customer entered a new complex PO with Prepayment and 10% retainage.
- Imported an Invoice for this PO -> The amount remaining on the Payment schedule record shows the full value of the Invoice and the prepayment amount is not reduced.


4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
---------------------------------------------------
Product: Oracle Payable
Release: 12.2.6
Instances Affected: Test instance only
Affecting Certain Users? The issue is consistently observed with all the users.


5. EXPECTED OR ACCEPTABLE RESULT
-----------------------------------------
- The Prepayment amount should be considered in the amount remaining on the Invoice.


6. WHAT IS WORKING
-----------------------
This information is not required for further clarification.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms