BIP PDF Reports Are Not Taking The Fonts Deployed

(Doc ID 2404362.1)

Last updated on MAY 31, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 12c and later
Information in this document applies to any platform.

Symptoms

On : 12c version, Java APIs : Delivery Services

ACTUAL BEHAVIOR
---------------
BIP PDF reports are not taking the fonts deployed

EXPECTED BEHAVIOR
-----------------------
BIP PDF reports should take the fonts deployed

STEPS
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The issue can be reproduced at will with the following steps:
1. Deploy the custom fonts on BIP Server
2. Use them in the Report template
3. Submit for report generation

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the custom fonts. The report is unusable and thereby causes loss of productivity for its users.

Changes

Cause

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