Receipt Status Remains At CONFIRMED Even After Running Remittance & SOT Programs Successfully
(Doc ID 2404660.1)
Last updated on MAY 19, 2020
Applies to:Oracle Payments - Version 12.2.6 and later
Information in this document applies to any platform.
On Test and Prod: 12.2.5 version, FC Core
Receipt status remains at CONFIRMED even after running the remittance and submit offline transactions process successfully.
Status of the receipt should get changed to REMITTED.
The issue can be reproduced at will with the following steps:
1. Go to AR Responsibility
2. Create a Receipt
3. Run Automatic Receipts Process
4. Run Remittance Process
5. Run Submit Offline Transactions Process and verify the receipt status.
The issue has the following business impact:
Due to this issue, users cannot clear the receipt.
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