ITS Completed With Error 'Batch XXXXX Is Not Yet Fully Interfaced To OM' when move order line id missing on wsh_delivery_details

(Doc ID 2404807.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface specific deliveries to OM and Inventory, the following error occurs.

ERROR
-----------------------
Batch <batch number> is not yet fully interfaced to OM.
  x_completion_status ==> WARNING

STEPS
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The issue can be reproduced at will with the following steps:
1. Nav->shipping->interfaces
2  Run interface trip stop for the problematic delivery
3. Review ITS debug log file, see above error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot complete interfacing  these deliveries to OM and Inventory. This leaves unprocessed shipping transactions which prevent closure of the current accounting period.

Cause

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