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Administrative Life Event Keeps Creating Non-Recurring Element Every Month (Doc ID 2405225.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

When running the Administrative life event, non -ecurring elements attached to 'Buying Holiday' Plan are getting created every month.

 Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee.
3. Process a scheduled Open life event.
4. Elect 'Buying Holidays 5 Days' plan.

 Three rates/elements are assigned:

5. Close the Open life event and process a scheduled Administrative life event on a later date.

Intended setup is that changes cannot be made to buying holiday for this event so Buying Holidays 5 Days is flagged as automatic benefit.

Three additional rates added to Buying Holiday 5 Days; all duplicates of original three.

Non-recurring element entries are also re-added.

Cause

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In this Document
Symptoms
Cause
Solution
References


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