Administrative Life Event Keeps Creating Non-Recurring Element Every Month

(Doc ID 2405225.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
After 12.1 HRMS RUP10, when running Administrative life event, Non recurring elements attached to 'Buying Holiday' Plan are getting created every month.

 Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Benefits Service Center
  2.  Process Scheduled Event
  3.  Assigned Life Event Date: 01-FEB-2017
  4.  Employee selects 'Buying Holidays 5 Days'
  5.  Three rates are assigned
  6.  Elements are assigned
    Purchased Holiday Accrual - Nonrecurring
    Purchased Holiday Total Cost - Nonrecurring
    Purchased Holiday - Recurring
  7. Close Open Life Event with 31-JAN-17 as close date
  8. Run Administration Life Event assigned for 17-APR-17; intended setup is that changes cannot be made to buying holiday for this event
  9. Benefits Service Center
  10. Process Admin Event
  11. Assigned Life Event Date: 01-MAR-2017
  12. Buying Holidays 5 Days is flagged as automatic benefit
  13. Three additional rates added to Buying Holiday 5 Days; all duplicates of original three
  14. Non-recurring element entries are also re-added

    Note: Issue does not occurs in R12.1.RUP9 enviroment



Changes

 

Cause

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