UK Pay: P60 Archive Process Error ORA-20001: An Error Encountered - ORA-01403: No Data Found

(Doc ID 2405636.1)

Last updated on MAY 31, 2018

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

RTI - P60 Archive Process Error ORA-20001: An error encountered was - ORA-01403: no data found

When running the "RTI - P60 Archive Process" there are some employees processed successfully and some in error, but the output does not pointing assignments in error
For employees completed in error the error is Error ORA-20001: An error encountered was - ORA-01403: no data found".
However against this row in the output there is no Assignment number, NI Number or Employee Name listed.
In payroll processes screen user cannot see any employees with error.

Steps to replicate:

The issue can be reproduced at will with the following steps:
1. Run RTI - P60 Archive Process

Changes

Cause

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