In Lease Center, Fields Billed and Remaining Amounts are not Showing the Correct Amounts

(Doc ID 2406174.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Customer Service

ACTUAL BEHAVIOR
---------------
Find that in Lease Center, using the Contract view, Billed and remaining amounts at the header are not showing the correct amount for the contract.
The same is also observed when clicking on an invoice number, in the Contract View, the amount fields such as Invoice Amount, Tax Amount, Amount Applied, Amount Credited, Amount Remaining are not showing the correct total for the contract however, the invoice lines are displayed correctly.

EXPECTED BEHAVIOR
-----------------------
Expect fields to show correctly when using contract view.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an invoice group with Multi-contract >> Yes, combine assets >> No, Provide details >> No
2. Create multiple contracts having the same Invoice group from step 1
3. Book and bill the contracts
4. Observe the invoice amounts in Lease Center, Account tab, Contract view


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms