12.2 E-Business Suite Workflow Mailer Is Down For Outbound Processing In OAM With Status "Stopped with Error" Due To Error 'java.lang.ClassCastException: javax.mail.internet.MimeMultipart cannot be cast to java.lang.String'

(Doc ID 2407500.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Workflow - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Workflow, Workflow Mailer Outbound Processing related issues

 

 

 

 

 

 

Workflow Notification mailer is down frequently with status "Stopped with Error" in Oracle Applications Manager (OAM).

The below errors are encountered in the Workflow Mailer log:

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms