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How To Collect a Zip File of User Log With Backups From User Interface (Doc ID 2407719.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Transportation Management - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Goal

As of OTM Version 6.4.2, OTM provides the ability to collect a User Log Files along with all its backups directly from the User Interface.

This assists a user to collect large logs to review or share with Oracle Support via a Service Request.

This notes explains how to collect the logs in this manner.

Solution

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