How To Collect a Zip File of User Log With Backups From User Interface
Last updated on JUNE 13, 2018
Applies to:Oracle Transportation Management - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.
As of OTM Version 6.4.2, OTM provides the ability to collect a User Log Files along with all its backups directly from the User Interface.
This assists a user to collect large logs to review or share with Oracle Support via a Service Request.
This notes explains how to collect the logs in this manner.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms