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RMA Receipt And Sale Order Issue Transactions Recorded In SLA Are Different With The Same SO Number (Doc ID 2408436.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Process Manufacturing Financials - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.2.5:

ACTUAL BEHAVIOR
---------------
It was found that, when RMA is being received in secondary UOM (for a dual UOM and lot controlled item) and there are lot specific UOM conversions in place, the postings to INV account are not correct and do not match with the postings for INV account related to the sales order issue.

Because of this, there is a balance left in the accounts.


EXPECTED BEHAVIOR
-----------------------
INV value at the time of Shipment and RMA be matching

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Do Sales order issue in Primary UOM
2. Do RMA in secondary unit of measures
3. Do Costing and accounting process and see INV account balanced across these two transactions or not

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see correct accounted value across So issue and RMA .

Cause

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In this Document
Symptoms
Cause
Solution
References


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