Error While Clicking On The Service Name Hyperlink From Contract Search Page

(Doc ID 2408459.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.


Getting an error when clicking the contract hyperlink from the results in the Contract Search form.

You have encountered an unexpected error. Please contact your System Administrator for assistance.

The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts manager -> Contract Administration -> Contract Search.
2. Search by serial number that retrieves result rows.
3. Click on service name of result row to receive stated error.




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