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Error While Clicking On The Service Name Hyperlink From Contract Search Page (Doc ID 2408459.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

Getting the following error when clicking the contract hyperlink from the results in the Contract Search form.

Error
You have encountered an unexpected error. Please contact your System Administrator for assistance.

Steps
1. Using a Service Contracts responsibility, navigate: Contract Administration > Contract Search.
2. Search for a contract that retrieves result rows.
3. Click on the contract hyperlink and receive the stated error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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