Can Not Find The County While Creating Address For Filed Engineer in Spares Management

(Doc ID 2408498.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Setup Related UIs

ACTUAL BEHAVIOR
---------------
While trying to create address for Customer(Type :Person) from Spares Management Addresses and sub inventories form.Can not find the county while creating address for Field Engineer
After selecting the ZIP CODE not able to find the County for example ‘LEE’ from the List of values.


EXPECTED BEHAVIOR
-----------------------
Need to be able to find the expected County and complete address creation

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Applications
2. Go to Spares Management responsibility
3. Navigate to Resource Addresses and sub inventories form
4.Try to create address with zip code for example 33996


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms