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Can Not Find The County While Creating An Address For A Resource in Spares Management (Doc ID 2408498.1)

Last updated on JUNE 16, 2019

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Setup Related UIs

ACTUAL BEHAVIOR
---------------
While trying to create address for Customer(Type=Person) from Spares Management Addresses and sub inventories form.Can not find the county while creating address for Field Engineer
After selecting the ZIP CODE the application is not able to find the County from the List of values.


EXPECTED BEHAVIOR
-----------------------
Need to be able to find the expected County and complete address creation

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Applications
2. Go to Spares Management responsibility
3. Navigate to Resource Addresses and sub inventories form
4.Try to create address with zip code.
5. The expected county is not found


Cause

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In this Document
Symptoms
Cause
Solution
References


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