My Oracle Support Banner

GST : LETTER OF CREDIT Credit Functionality (Doc ID 2408500.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, GST Order Management

ACTUAL BEHAVIOR
---------------
Letter Of Credit Functionality not working - 

While doing LC matching wrong delivery details id and wrong customer ID 


EXPECTED BEHAVIOR
-----------------------
Expect the Common Match form to display the correct cusotmer & Document number

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 
Transaction Information is given in first scree snot
1. LC Open Activity
Responsibility = Oracle Finance for India
Create LC for Customer 
Generate Document Number 

2. Now enter a new sales order using customer 
Resp = India Local Order Management - SO is now in ENTERED status
Tools > India Tax Details > check the box 'LC Flag' - add Tax Category > SAVE > Apply > SAVE
Book the order

3. Pick Release
4. Resp = India Local Inventory > Transact Move Order
5. Resp - Oracle Financials for India > LC Matching Activity > Now here, select Customer and Document Number 
6. Once click on Order Number, Customer Name is changing and getting other information , which is not related to current Sales Order Or Order Number

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the correct information for the customer/document number

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.