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Unable To Search Deliver To Location By Customer Name In Sales Order Header (Doc ID 2408824.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Try to search in Deliver To Location LOV in Sales Order Header by Customer Name but it does not return any results

Expected Behavior
Try to search in Deliver To Location LOV in Sales Order Header by Customer Name but it returns results.

Steps to Reproduce

  1. Open Sales Order Form
  2. Open Deliver To Location and search by Customer Name
  3. Does not return any row

Here is a sample case:

Test 1 - It works when doing the following action.
a) Click Deliver To Location LOV
b) Enter % and Find. System will list all the valid locations
c) Enter %Customer Name%
d) System able to display the Customer

Test 2 - It does not work when
a) Click Deliver to Location LOV
b) Enter %Customer Name%
c) Click Find. System returns no results.

Changes

 

Cause

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