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Not Able To Schedule Reports, get 'Internal 500 server error' (Doc ID 2409996.1)

Last updated on JUNE 12, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.9.0 version, Enterprise : Scheduler

Not able to schedule reports and send using FTP/Email in BI Publisher

On scheduling and submitting a job, get HTTP 500 Server error
 

ERROR
-----------------------
 HTTP 500 error




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. created a data model and a report in BI Publisher which is working fine in BI Publisher console
2. scheduling the same and submitting the job


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot schedule the jobs

Cause

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