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Search And Update Service Orders page error pointing to insufficient privileges (Doc ID 2410176.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Logistics Management

When attempting to access the Search and Update Service Orders page,
the following error occurs.

You have insufficient privileges for the current operation. Please contact your system administrator

The issue can be reproduced at will with the following steps:
1. Responsibility Depot Repair Super User
2. Navigate to Depot Repair > Search and Update Service Orders
3. The reported error occurs


 The problem started after applying several patches


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