My Oracle Support Banner

Incorrect Service Start & End Date Are Populating if the Fields are Left Blank on the Sales Order (Doc ID 2410389.1)

Last updated on JUNE 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why, when we leave the Service Start Date and Service End Date fields blank on the Sales Order, does the Extended Warranty Start Date default to a date in the future?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.