My Oracle Support Banner

Incorrect Service Start & End Date Are Populating If The Fields Are Left Blank In The Sales Order (Doc ID 2410389.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


Why, when we leave the Service Start Date and Service End Date fields blank on the Sales Order, does the Extended Warranty Start Date default to a date in the future?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.