Incorrect Service Start & End Date Are Populating If The Fields Are Left Blank In The Sales Order

(Doc ID 2410389.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why, when we leave the Service Start Date and Service End Date fields blank on the Sales Order, does the Extended Warranty Start Date default to a date in the future?

Solution

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