Unable To Correct Purchase Receipt (Doc ID 2411110.1)

Last updated on JUNE 12, 2023

Applies to:

Symptoms

GST Inventory

User has created a receipt with quantity 850. Then he rejected quantity 150 and 35 i.e. total 185.

Quantity 665 has been accepted and delivered and invoice has got created for the same.

Now, When user wanted to do RTV, he returned qty 185 from 665 instead of doing RTV of rejected lines.

Because of this, Invoice and Debit memo has gone on hold since quantity received and quantity billed are not same.

Then, user wanted to correct rejected quantity 185 and to accept that quantity. During correction, he is getting following error
 

ERROR
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Action: Note this error number and the actions you are trying to perform. Contact your system administrator for assistan
RVTTH-192.rvtthins: Subroutine ORA-20001: APP--20110: Encountered the error in trigger JAI_RCV_RT_BRI_T1.ORA-20001: APP-JA-460524: Correction is not allowed once the receipt is matched to an invoice-Correction is not allowed once t returne
RVTTH-120: Subroutine rvtthins returned error

Cause: Subroutine rvtthins returned an internal error.

Action: Note this error number and the actions you are trying to perform. Contact your system administrator for assistan
RVTTH-192.rvtthins: Subroutine ORA-20001: APP--20110: Encountered the error in trigger JAI_RCV_RT_BRI_T1.ORA-20001: APP-JA-460524: Correction is not allowed once the receipt is matched to an invoice-Correction is not allowed once t returne
Concurrent program RVCTP returned error




STEPS
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The issue can be reproduced at will with the following steps:
1. correct the transaction after invoice creation and checked RTP log.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot correct the shipment lines.

Cause

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