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Unable to perform a Credit Card Refund Activity On a Receipt (Doc ID 2411313.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Receivables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On the Receipts Form for a Credit Card Receipt, when a Credit Receipt refund Application is performed, the changes are not saved when the Save button is hit.
But, there is no error on the Form.

When the Receipts Form is closed, then the application asks "Do you want to save the changes".
But even after Clicking Yes , the changes are not saved and the Form has to be closed without saving the Refund Activity.

Navigation:
Query a Receipt => Click on Apply => Enter the Credit Card Refund Activity:
 

Cause

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