Resources Assigned To A New Territory Are Not Recognized By Generate Field Services Trips Concurrent Program
(Doc ID 2411404.1)
Last updated on SEPTEMBER 02, 2020
Applies to:
Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
After creating a new territory and assign resources to it, when the 'Generate Field Services Trips' concurrent program is executed, the resources assigned to the new territory are not being picked up by the program.
STEPS:
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1. Create a new territory and assign resources to it
2. Execute the 'Generate Field Services Trips' concurrent program
3. the resources assigned to the new territory are not being picked up by the program
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |