OFI: Auto Invoice ERROR FOR INTERNAL DROP SHIPMENT WHERE NO IL TAXES ARE ATTACH

(Doc ID 2411552.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

When there are no GST taxes attached to the source transaction like Sales Order the below error is coming in the AR transaction (Auto Invoice import).

"Error :
JAI : SOURCE DOCUMENT TAXES(FOR BILL ONLY SOURCE IS ORDER/FOR NORMAL ORDER SOURCE IS DELIVERY) ARE NOT CREATED PLEASE RECHECK and IMPORT THE TRANSACTION AGAIN"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. SO without taxes
2. Run Auto Invoice import and see the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the lines interfaced to AR

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms