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TeleService: 'FRM-40502: ORACLE Error: Unable To Read List Of Values' When Searching By "Site Number" (Doc ID 2411693.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Service Request form while entering site number after pressing Clear Records icon get the following error :

ERROR
-----------------------
'FRM-40502: ORACLE Error: Unable to read list of values'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Service > Service Requests > Create Service Requests
2. Search any site number
3. Press on clear button an try to search another site number





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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