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'FRM-40502: ORACLE Error: Unable To Read List Of Values' On Service Request Form When Search By "Site Number" (Doc ID 2411693.1)

Last updated on JUNE 15, 2018

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Service Request Form

While entering site number after pressing clear records icon get the following error :

'FRM-40502: ORACLE Error: Unable to read list of values' on Service Request form.

The issue can be reproduced at will with the following steps:
1. (R) Service > Service Requests > Create Service Requests
2. Search any site number
3. Press on clear button an try to search another site number




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