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500 Internal Server Error When User Is Clicking On The "Show all PO Changes" Button (Doc ID 2411696.1)

Last updated on JUNE 15, 2018

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When user is clicking on the 'Show all PO Changes' button from PO Change History form, the following error occurs:

ERROR
-----------------------

500 Internal Server Error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Purchasing responsibility ->
2. Purchase Orders -> PO Change History -> Purchase Order Revision History
3. Enter the Document Type field: Blanket Agreement
4. Go button
5. Show All PO Changes button
6. After 15-20 minutes below error occurs

Cause

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