R12 E-Business Suite Workflow Status Monitor "View Diagram" Not Displayed After Upgrade To 12.1.3 Using Java Web Start (JWS)

(Doc ID 2412041.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Workflow, Workflow Diagram related issues

 

 

 

 

When upgrading to 12.1.3 using Java Web Start (JWS), the "View Diagram" button doesn't fetch anything in the upgraded system.

The Workflow Diagram doesn't render anything, and there are no user errors received.




The issue can be reproduced at will with the following steps:
1. login with Workflow Administrator Web Application responsibility and use the following navigation
   Administrator Workflow -> Status Monitor

2. Confirm the Workflow Diagram doesn't render.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms