Error Loading Excel output In SSL Libraries In APTB

(Doc ID 2412519.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Application Object Library - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 12.1.3 version

Excel - Error Loading in SSL Libraries in APTB Excel output

After applying Oct 2015 CPU for configuring TLS v 1.2 eventually intended to allow disabling TLS 1.0

During one of the tests, the Account Payables Trial Balance report which generates the output in form of Excel shows below error:

The application experienced an internal error loading the SSL Libraries.

 Note ID 2084193.1 suggests disabling TLS1.0 isn't as straightforward



EXPECTED BEHAVIOR
-----------------------
program to load excel and open up as Excel

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Requests, requests completed.
2. Request program Account Payables Trial Balance report
3.Click on View Output, see error

Excel - Error Loading in SSL Libraries in APTB Excel output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open Account Payables Trial Balance report via Excel .

Changes

 

Cause

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