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Error uploading Loading Excel output In SSL Libraries (Doc ID 2412526.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Application Object Library - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

12.1.3 version

Generate output Excel  Getting Error Loading in SSL Libraries in APTB

After applying Oct 2015 CPU for configuring TLS v 1.2.

During one of the tests, the Account Payables Trial Balance report which generates the output in form of Excel shows below error:

The application experienced an internal error loading the SSL Libraries.

Based on Note ID 2084193.1, it suggests disabling TLS1.0 and it might potentially include updating all client office and windows to a certain specification.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Requests, requests completed.
2. Request program Account Payables Trial Balance report
3.Click on View Output, see error

Excel - Error Loading in SSL Libraries in APTB Excel output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open Account Payables Trial Balance report with output Excel .

Changes

 

Cause

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