My Oracle Support Banner

Source System Item Cross References Are Not Imported From WeBADI During Item Create ? (Doc ID 2412557.1)

Last updated on JUNE 24, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog items

Source System Items / Cross Reference Load is not working through WebADI for item Creates
Item Cross References Not being Created when Imported through Import Work Bench.

ERROR
-----------------------
No errors , Item is not imported

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Step1: Go to Development Manager and go to Import From Workbench.
Step2: Create a Batch Type as Items and source system = 'PDH' 
Step3: Now select the Batch that is created and then click on Add To Batch button.
Step4: Select the Catalog Type: Item
Step5: Select the Item Catalog Category >  Import Template.
Step6: Click on Next.
Step7: Add items to excel and run the upload process.
 
See the concurrent program is launched, but, no items are imported. MTL_SYSTEM_ITEMS_INTERFACE shows records with process status = 0

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.