System Allowing To Cancel Sales Order Lines Even Though The LPN Related To The Line Is Loaded

(Doc ID 2412590.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

Why is the system allowing Cancellation of the Sales Order Lines even though the LPN related to the Line is Loaded ?

Sales Order Lines are in 'Awaiting Shipping'. The Lines have been Allocated and the LPN has Tasks that are in a Loaded state.
However the system allows Cancellation of the Sales Order Line. This leads to the User not being able to drop the LPN.
The user either has to Unload the Task or in some cases, will need to apply a data fix.
 

Solution

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