Sales Rep Appear With Title But Requirement Is First Name And Last Name

(Doc ID 2412598.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Salesperson LOV in Sales Orders form shows last name, title and first name.

EXPECTED BEHAVIOR
Expecting LOV to show first name and last name

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Order Organizer, Orders Workbench > open sales orders form > select salesperson field >
3. select LOV > find name is not listed as expected.

Cause

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