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Some Usage Lines Do Not List The Modifiers (Doc ID 2412884.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to add Pricing Modifiers to some Usage lines, the following error occurs and the Modifier LOV has no values.

ERROR
-----------------------
FRM-41827: Group does not exist.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a contract so it is in QA Hold status.
2. Select a line.
3. Select Pricing Adjustments form the Tools menu.
4. The Pricing Adjustment form opens with the error shown in the status bar.
5. Try to add a Modifier and the LOV is blank.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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