Interface Trip Stop Error: Unable To Find CUM Shipment/Received Info On The Schedule

(Doc ID 2413043.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface a delivery to Inventory (OM Interface is complete), the following error occurs.

ERROR
-----------------------
CUM Management Type is CUM_BY_PO_ONLY
Unable to find CUM Shipment/Received Information on the schedule
  ERROR OCCURRED IN RLM CUM QTY API

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Nav->shipping->interfaces->run
2 Run interface trip stop for the problematic delivery
3. ITS completes with warning
4. Review ITS debug log file, see above error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot complete interfacing this delivery to OM and Inventory. This leaves unprocessed shipping transactions which prevent closure of the current accounting period.

Cause

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