Performance Issue In APC Product Workbench

(Doc ID 2413648.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Product Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Catalog items

ACTUAL BEHAVIOR
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While upgrading to 12.2.6 there is a lot of performance issues in Product workbench in 12.2.6 when querying the BOM Structure. Initial search for an item takes an incredible amount of time. A Bom with 5 components took over 10 minutes to load from initial search.

EXPECTED BEHAVIOR
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Product workbench should not take more time to open the BOM structure in product work bench .

STEPS
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The issue can be reproduced at will with the following steps:
1) Launch Product workbench PWB and Select Organization.
2) Search for a given BOM item.
3) Select the item and click Find.
4) Screen Taking long time and some times it got stuck.

Changes

 

Cause

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