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Item Orderability Rule Is Not Working at All (Doc ID 2413708.1)

Last updated on MAY 17, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Find Item Orderability for "Item Category" and "Customer Class" level does not work as expected.

Expected Behavior
Expect Item Orderability for "Item Category" and "Customer Class" level works as expected.

Steps to Reproduce

  1. OM: Use Materialized View for Items LOV (Honors Item Orderability Rules) = Yes
  2. Define Item Orderability rule for "Item Category" and "Customer Class" level and uncheck Generally Available.
  3. Create Sales Order and show "Ordered Item" then all items are shown

Cause

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In this Document
Symptoms
Cause
Solution
References


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