Not Able To View Concurrent Request Output & Log File After Cloning

(Doc ID 2413964.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Concurrent Processing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,in cloning instance

ACTUAL BEHAVIOR
---------------
Not able to view concurrent request output & Log file from EBS the output file and log files are getting generated on server level.
Below are the error messages :


"An error occurred while attempting to establish an Applications File Server connection with the node FNDFS_CLONEDB.
There may be a network configuration problem, or the TNS listener on node FNDFS_CLONEDB may not be running.
Please contact your system administrator."

Recently PROD was cloned  to  CLONE instance and after cloning this is the error .



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.after cloning, View Requests
2. See error
An error occurred while attempting to establish an Applications File Server connection with the node FNDFS_CLONEDB.
There may be a network configuration problem, or the TNS listener on node FNDFS_CLONEDB may not be running.
Please contact your system administrator."


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view reports in the cloning instance

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms