Attachments Are Not Copying when Copy Order Function Used
(Doc ID 241419.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Order Management - Version 11.5 and laterInformation in this document applies to any platform.
Symptoms
One-time Attachments are not being copied when the Copy Order Function is used.
STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders
3. There are 3 Header Attachments in OM. The first 2 are from a Template. The third 1 is not.
4. Do a Quick Copy, and on the Header tab, check the check boxes:
- Descriptive Flex
- Sales Credits
- Attachments
- Existing Holds
- Transaction Name
- Payments
5. The new order is created with only the third Attachment.
Cause
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