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Change Request Page in iSupplier Portal Does Not Display the Split Icon Image on the Shipment Level (Doc ID 2414593.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle iSupplier Portal - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle iSupplier Portal, Release 12.2.x, suppliers are unable to split a shipment when creating a change request against a purchase order or a blanket release.

It is expected that supplier users will be able to split a shipment during the creation of a change request.
Due to this issue, suppliers are unable to split the lines into multiple shipments, in the event that they need to ship the goods on different dates.


The Oracle® iSupplier Portal User's Guide, Release 12.2 (Part No. E48972-04) confirms that this is expected functionality.
From Page 4-20:

Splitting Shipments and Pay Items
You can request to split a shipment. For example, if you can only partially ship the quantity ordered for the given date, you can enter a split shipment change request. This request will let the buyer know the number of items you can deliver and what date you will deliver them.

 


Steps To Reproduce


The issue can be reproduced at will with the following steps:
1. The buying organization creates and approves a standard PO or blanket release.
2. Do not create any receipts or invoices or ASNs against any of the shipments.
3. The supplier user then does the following:
a. Log in to Oracle Applications as the supplier user
b. iSupplier Portal Full Access responsibility > Orders tab
c. Search for and select the desired PO/Release, and select Request Changes.
d. On the "Request Changes for Standard Purchase Order" or "Request Changes for Blanket Release" page, view the shipment details by expanding the Lines region.
It is seen that the Quantity and Unit Price fields can be updated.
The Split column is visible; however, there is no icon for the supplier user to click and the user is unable to split the shipment into multiple shipments.


Cause

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