MOAC Quick Order Form Query Returns Data For Default Operating Unit When Using Date Picker
(Doc ID 2414700.1)
Last updated on FEBRUARY 21, 2019
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Transaction Inquiry & Status
MOAC Quick Order form query returns data for default operating unit when using date picker (calendar)
When using the Find function in a MOAC enabled Quick Order form using the date picker for order date, the form returns data for the default operating unit and not the operating unit selected for the query.
If we type in the date without using the date picker, then the correct data is returned for the operating unit selected for the query.
Expect to have correct data returned
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Orders>Quick Sales Order form
3. Oracle Quick Order Query Date Picker Error MOAC Enabled
Open Quick Order form (MOAC enabled)
Query. Change Operating Unit select from default to another from LOV
Operating Unit: ABC
Change to XYZ
Select order date from date Picker <Then Find
Returns orders for default operating unit, not for operating unit selected in Find
All orders returned are in the original selected Operating Unit
Type date in Order Date field. Don’t use Date Picker
Correct operating unit data returned
All orders returned are in Operating Unit entered
The issue has the following business impact:
Due to this issue, users cannot correctly find orders.
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